

Solid White: eero is connected to Internet. What does solid white light on eero mean? This step can sometimes fix connectivity issues. Power cycle your eeros: Try power cycling your eeros by unplugging the power cable from the back of your eero, waiting 30 seconds, and plugging it back in.

In this scenario, users should ensure their eero is correctly connected to the modem and/or powered on. When a network and all its eeros are “Offline,” it means the gateway eero connected to the modem is unable to get online.

A solid white light means that they’re connected to the internet. If you see a flashing blue light, this means that there is no internet connection or something went wrong during setup in which case, reboot your router/modem before proceeding. Wait until the lights on your modem and the LEDs on your eero are done blinking before trying to get back online. If there is no on/off switch, unplug the modem and wait for 30 seconds before plugging it back in. If there’s an on/off switch, switch it off and wait for 30 seconds before switching it back on. After a successful hard reset, the eero LED light will reach a flashing blue state, indicating that the eero is ready to be set up again. To hard reset your eero, hold the reset button until the LED flashes red (15 seconds), then release it.
